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can't see myself while on zoom

madegenhart
Newcomer
Newcomer

when i'm on zoom now (just in the last 2 months or so) i can see other participants and they can see me, but i can't see me.  Prior to that I had no trouble.  I've been using zoom since March 2020

 

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Can you confirm that you're currently showing Self-View? Please make sure it is enabled using the drop-down menu on the top-right of the application (where your views are) when in-call:

bstrelko_0-1709523191230.png

bstrelko_1-1709523236159.png

 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068249#:~:text=How%20to%20restore....