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Zoom recording analytics

AnnaHadfield
Listener

Hi there, 

 

Does anyone know where I can access details of the people who have viewed the recording of a webinar who have not registered? I sent out a link and would like to know who watched it. 

Is this possible and if so, where do I find those details? 

 

I have look on the analytics page and can't see anything regarding analytics around recordings. 

 

Thanks in advance

1 ACCEPTED SOLUTION

KhatC
Participant | Zoom Employee
Participant | Zoom Employee

Hi @AnnaHadfield! Webinars have to be scheduled as on-demand as this will allow you as the host to receive registration information for both live attendees and others who register to watch it later. If you have already completed the webinar, you can change the Share Settings of the recording to enable "Viewers need to register to watch". This setting can be found via:

  • Personal > Recordings > Cloud Recordings
  • Click the Share button on the row of the topic's name
  • Change the "Who can view" option to "Everyone with the recording link"
  • Click Share Settings
  • Check "Viewers need to register to watch" 
  • Click Save

Screenshot 2023-10-10 at 3.45.22 AM.png

Once completed, the webinar recording will become on-demand. To know who watched it:

  • Personal > Recordings > Cloud Recordings
  • Click the Topic name
  • Click View Registrants

Screenshot 2023-10-10 at 3.44.00 AM.png

 

More information can be found here: 

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

https://support.zoom.us/hc/en-us/articles/360000489183-On-demand-webinars 

View solution in original post

3 REPLIES 3

KhatC
Participant | Zoom Employee
Participant | Zoom Employee

Hi @AnnaHadfield! Webinars have to be scheduled as on-demand as this will allow you as the host to receive registration information for both live attendees and others who register to watch it later. If you have already completed the webinar, you can change the Share Settings of the recording to enable "Viewers need to register to watch". This setting can be found via:

  • Personal > Recordings > Cloud Recordings
  • Click the Share button on the row of the topic's name
  • Change the "Who can view" option to "Everyone with the recording link"
  • Click Share Settings
  • Check "Viewers need to register to watch" 
  • Click Save

Screenshot 2023-10-10 at 3.45.22 AM.png

Once completed, the webinar recording will become on-demand. To know who watched it:

  • Personal > Recordings > Cloud Recordings
  • Click the Topic name
  • Click View Registrants

Screenshot 2023-10-10 at 3.44.00 AM.png

 

More information can be found here: 

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

https://support.zoom.us/hc/en-us/articles/360000489183-On-demand-webinars 

AnnaHadfield
Listener

Thank you so much, this is really helpful. 

KhatC
Participant | Zoom Employee
Participant | Zoom Employee

Glad to help, @AnnaHadfield! If this answered your question, please click "Accept as Solution" on my comment so others with the same question can see the response as well. 😊