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AnnaHadfield
Newcomer
October 9, 2023
Solved

Zoom recording analytics

  • October 9, 2023
  • 2 replies
  • 0 views

Hi there, 

 

Does anyone know where I can access details of the people who have viewed the recording of a webinar who have not registered? I sent out a link and would like to know who watched it. 

Is this possible and if so, where do I find those details? 

 

I have look on the analytics page and can't see anything regarding analytics around recordings. 

 

Thanks in advance

Best answer by KhatC

Hi @AnnaHadfield! Webinars have to be scheduled as on-demand as this will allow you as the host to receive registration information for both live attendees and others who register to watch it later. If you have already completed the webinar, you can change the Share Settings of the recording to enable "Viewers need to register to watch". This setting can be found via:

  • Personal > Recordings > Cloud Recordings
  • Click the Share button on the row of the topic's name
  • Change the "Who can view" option to "Everyone with the recording link"
  • Click Share Settings
  • Check "Viewers need to register to watch" 
  • Click Save

 

 

Once completed, the webinar recording will become on-demand. To know who watched it:

  • Personal > Recordings > Cloud Recordings
  • Click the Topic name
  • Click View Registrants

 

More information can be found here: 

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

https://support.zoom.us/hc/en-us/articles/360000489183-On-demand-webinars 

2 replies

K
Employee
KhatCAnswer
Employee
October 9, 2023

Hi @AnnaHadfield! Webinars have to be scheduled as on-demand as this will allow you as the host to receive registration information for both live attendees and others who register to watch it later. If you have already completed the webinar, you can change the Share Settings of the recording to enable "Viewers need to register to watch". This setting can be found via:

  • Personal > Recordings > Cloud Recordings
  • Click the Share button on the row of the topic's name
  • Change the "Who can view" option to "Everyone with the recording link"
  • Click Share Settings
  • Check "Viewers need to register to watch" 
  • Click Save

 

 

Once completed, the webinar recording will become on-demand. To know who watched it:

  • Personal > Recordings > Cloud Recordings
  • Click the Topic name
  • Click View Registrants

 

More information can be found here: 

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings 

https://support.zoom.us/hc/en-us/articles/360000489183-On-demand-webinars 

    D
    Newcomer
    dwajda3532
    Newcomer
    February 2, 2025

    If on recordings & transcripts the view duration shows <1, does this mean the individual has not watched the entire video?

    A
    Newcomer
    AnnaHadfieldAuthor
    Newcomer
    October 10, 2023

    Thank you so much, this is really helpful. 

    K
    Employee
    KhatC
    Employee
    October 10, 2023

    Glad to help, @AnnaHadfield! If this answered your question, please click "Accept as Solution" on my comment so others with the same question can see the response as well. 😊

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