Zoom integration is like divorced parents--lack of communication, can someone help me ?

[daniiii]

Hello Zoomers, I have been trying to connect Zoom with Hubspot for meetings and such, but I simply cannot figure this out--and its been two weeks. I've read every existing forum related to HubSpot and Zoom. and nothing. My admin told me to just tell her what roles i should have, and we'll be good. 
Well, I tried. It didn't work. So I need a Zoom professional, or a five-star general, heck, even sir Eric Yuan, to tell me what exact roles and permissions I need to have to make this seamless. 

[daniiii]

it looks like I have the integration permission, but there is still something missing. please let me know folks!

[Frank_TB · Accepted solution]

Hello,

As a Zoom admin who has done many integrations I think this support document seems pretty helpful. Have you tried it. Where do you get stuck?

https://knowledge.hubspot.com/integrations/use-hubspots-integration-with-zoom 

Regards

If my reply helped, don't forget to click the accept as solution button!

[daniiii]

Okay, this is the work flow for me.

1. I go to Hubspot's App Marketplace,

2.type in Zoom.

3.Click Install App, 

4. Then the problem happens.

 A Zoom pop up says that I don't have the required permission on Zoom. 

My question is, what permissions do i need to have?

[CarlaA]

Hello @daniiii ! Thank you for coming to the community for your integration inquiry.

@Frank_TB is correct, the article he posted states that:

•  You must be a super admin in HubSpot.
• You must have admin permissions in the Zoom account.
• If you have the Business Units add-on, you can connect a unique Zoom account to each business unit.
• If you do not have the Business Units add-on, you cannot connect multiple Zoom accounts to one HubSpot account, but multiple users in a single corporate Zoom account can use the integration once it is connected.
• If you intend to use HubSpot and Zoom webinars, your Zoom account must have the Zoom webinar add-on.
•  

I will go ahead and mark his reply as the accepted solution. If the article he linked is not helpful, please let us know so that we can better assist you.

Thanks!

[Frank_TB]

Hello,

Did you read the guide I linked to? The answer is in the first paragraph.

Regards

If my reply helped, don't forget to click the accept as solution button!