Zoom forces restart without warning.

[AaronAMSP]

We need to be able to allow Zoom to perform automartic updates, but we don’t want it to randomly restart people’s computers without notification.  Is there a way to prevent this from happening?

[RN]

Hi @AaronAMSP. the update is only triggered when the desktop client is restarted, so users on either track may be delayed in receiving an update if they do not restart their computer or Zoom client frequently. Heres more info on Automatic update release frequencies

[AaronAMSP]

Thank you for your response!  However, our issue is once the update happens Zoom just restarts the computer without warning.

Our Event Viewer logs show that Zoom triggers the computer to restart.

[Bort]

Are you utilizing any MSI or GPO policies on these devices? There are a few options that can ensure the client doesn't restart in the middle of a meeting. 

[AaronAMSP]

Yes we are utilizing a MSI policy. 

[Bort]

There is a specific command-line option that can be used to ensure in-progress meetings are ended before the update happens. 

[rdaniels]

I just had this happen yesterday with version 5.12. I cannot push out this update if it will restart people’s computers without warning, this is unacceptable. Is there a fix for this issue or work around to prevent this from occurring?