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Verifying what profile user is signed into

MattS_32
Newcomer
Newcomer

‎2023-06-07 09:29 AM

We are running into an issue where users are getting signed out of their Zoom account, then when they try to join a company meeting that requires authentication, they are either blocked or landed in a waiting room.  When our SSO account is logged out, the Zoom app will automatically log into a personal account when a Zoom link is clicked, with no notice given to the user that they are in the wrong profile.  Is there a way to force the app to require a login?  

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MattS_32
Newcomer
Newcomer

‎2023-06-07 10:09 AM

Some additional information.  Under Sign-in Methods our account settings, every sign-in option is disabled except for "Allow users to sign in with Single Sign-On (SSO)"

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