cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Stop Automatic Updates

StevenHB
Newcomer
Newcomer

‎2022-06-30 07:11 AM

I'm running Zoom 5.11.1 (6602) on Windows 10 Enterprise. A couple of times it's happened that when I try to start a Zoom meeting, I'm delayed while the Zoom client updates.

How can I prevent this and control when it happens?

I've checked Help and found instructions telling me that there's a Zoom updates section in Settings/General, but there is no such section or setting (at least for me).

0 Likes
1 REPLY 1

chedbe_EMA
Explorer
Explorer

‎2022-07-18 11:04 AM

Hi Steven,

 

If your organization deployed the Zoom Client (.msi package) to your computer then that would be the reason why you can't find the Zoom Updates section in the client Settings. Automatic updates are disabled for this edition.

 

If your organization deploys the .exe package for the client then automatic updating will be enabled, but I don't know if as a user you have any ability to disable/configure automatic updates.

 

If you self-installed the Zoom client such as when joining a meeting for the first time, then you should see the Zoom Updates section and have configuration control.

 

Check with your IT department.

 

I came across your post because I was searching for posts related to how slow the 5.11.6602 Zoom Client is to load when launching from a meeting link. I've stopped deploying this version after several user complaints.

0 Likes