Removing Virtual Background

[Kathy10]

I have done everything according to the videos trying to remove the virtual background. I've gone to settings, in meeting advance, virtual backgrounds, and turned it off. I've even reset it. That is supposed to remove the uploaded picture from the system altogether....and it's still on there. The videos are old that they sent me in the chat. It says there is a button to choose "none." On mine it is a button - turn virtual backgrounds on or off. I've logged out and then back in again....it's still on. Every option in the chat doesn't pertain - any thoughts?

[SihuiTech · Accepted solution]

If you are a memmber account,you may need to ask the owner to change the setting.

[SihuiTech · Accepted solution]

If you are a memmber account,you may need to ask the owner to change the setting.

[NS11 · Accepted solution]

1. Go to click on the carrot next to the button to turn your camera on and off.

2. Put your cursor over the background you want to remove.

3. A x should appear in the side, on top of your virtual background. Click on it.

4. YOUR VIRTUAL BACKGROUND SHOULD BE REMOVED!!

[Kathy10]

Thank you. I finally figured I had to be in the meeting to change it. Prior to that, I was trying to change it in the settings outside of a meeting. Then, when I tested it, it still had the virtual background. I appreciate your time.