Portal Guide

[Laila]

Hello,

Where can I find in my portal the licenses that were purchased vs provisioned vs the total licenses being used monthly?

Thank you.

[Peter_Uy · Accepted solution]

Hello @Laila 

To view some account details, your permission access level should either be the owner or admin of the account.

Under the Admin Option, go to:

User Management >> Users 

Then in the top section you will see, Users, Pending and Advanced

*If you are on the Users tab, you will see there how many available licenses you can still deploy

*If you are on the Pending tab, you will see the list of invited users who have not accepted the invitation yet.  

> Note: Pending users who have not activated will be removed in 30 days.

*If you are on the Advanced tab, you will see the summary of the Total Users. 

> Total Users is the sum of: Basic Users + Licensed Users + Zoom Rooms

To view the account's full list of reports, your permission access level should either be the owner or admin of the account.  For Usage Reports, it will display a list of available reports, below image displays only a fraction of the available reports. 

 To see the full available reports, 

Under the Admin Option, go to:

Account Management >> Reports

Hope this helps!

Please don't forget to mark this as solved!

Thank you and stay safe.