MIC is not working

[DeSean]

MIC is not working in settings Zoom. Win10, RDP-Connect. In Windows setup it working.

Message in settings: It looks like your microphone is not working properly, please select another device and try again.

How can this be solved?

[CarlaA]

Hi @DeSean , welcome to the Zoom Community and thank you for your contribution!

Please refer to this support article to troubleshoot your microphone issues:  Troubleshooting speaker or microphone issues in the desktop client 

Let me know if that helps!

Carla,
Zoom Community Team