cancel
Showing results for 
Search instead for 
Did you mean: 

Login w/ Google not recognizing new domain

droplet8
Listener
Our company switched domains and we cannot access our paid accounts. 
 
We can't even send ourselves a reset email because it asks us to sign in via Google, which we can only do to our new accounts as our old domains no longer exist. We're not able to log in and change accounts or billing information. 
1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @droplet8 

An admin for your account will need to contact Zoom Support, as they can help bulk update every email address on the backend.