cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Users wrongly deactivated due to spoofing

JenDen
Newcomer
Newcomer

I hosted a meeting that was Zoom bombed with two attendees names being used by the bombers.  I reported the zoom bombing and made clear that the bombers were using aliases.  Unfortunately zoom has now deactivated the accounts of the authentic users.  I am trying to find a way to contact Zoom to get the accounts reactivated ASAP.  Any advice?

al

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @JenDen , I would suggest reaching out to Zoom's Trust & Safety and explain your situation so the issue can be resolved. Let me know if this helps!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?