Users wrongly deactivated due to spoofing | Community
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Newcomer
September 3, 2021
Question

Users wrongly deactivated due to spoofing

  • September 3, 2021
  • 1 reply
  • 1 view

I hosted a meeting that was Zoom bombed with two attendees names being used by the bombers.  I reported the zoom bombing and made clear that the bombers were using aliases.  Unfortunately zoom has now deactivated the accounts of the authentic users.  I am trying to find a way to contact Zoom to get the accounts reactivated ASAP.  Any advice?

al

    1 reply

    Bri
    Community Manager
    Community Manager
    September 7, 2021

    Hi @JenDen , I would suggest reaching out to Zoom's Trust & Safety and explain your situation so the issue can be resolved. Let me know if this helps!