What's New at Zoom? Join our upcoming webinar to get you a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

Locked screen

AnneOBrien
Listener

I am both a leader and a participant in zoom meetings.  I am using a laptop computer for zooming.  In either roll my screen shows only a gray background with a little locked symbol.  I've tried to follow all of the suggested solutions with no luck.  I am able to participate with audio, but no video.  Please!  Can someone tell me what to do to unlock my video?  Thank you so much!!  🙂

4 REPLIES 4

louiseV
Listener

Hi Ann - i am getting the same problem.  did you manage to resolve this?

 

louiseV
Listener

Hi  I am using a laptop computer for zooming. 

 

My  screen shows only a gray background with a little locked symbol.  I've tried to follow all of the suggested solutions with no luck.  I am able to participate with audio, but no video.  would really appreciate if  someone tell me what to do to unlock my video?  

 

look forward to hearing from someone 🙂 

louiseV
Listener

i figured out how to fix this.....I pressed  the F8 button on my  keyboard!! 😂 cant believe that was what was wrong with it, after hours of agony.  i pressed one button and it was sorted!

This fixed mine!!! Thank you so much. After all the trouble shooting and settings toggling, THIS fixed my issues! Thank you, thank you, thank you!