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blank screen when share portion of screen

isma2205
Newcomer
Newcomer

‎2024-11-08 12:01 PM

Hi, 

I have problem where when i do a zoom meeting and need share portion of screen, it came out blank screen. i already uninstall and install it again, update, clear cache and cookies also nothing happen. 

Could you help me with it?

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1 REPLY 1

FarioConsulting
Contributor I
Contributor I

‎2024-11-09 03:11 AM

Hi,
Could you try enabling the TCP connection option for screen sharing

On your desktop app, navigate to home > settings > Share screen > advanced > "Use TCP connection for screen sharing"


Harsh
We help businesses with Zoom integrations, customizations and setups
Reach out and learn more on Fario Consulting
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