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I do not receive the verification code

bakhshi01
Listener

I have been using zoom as a user (vs. an admin) from my laptop with no issues (my email is my user-id). 

I just downloaded the app on my iPhone and tried to logon to it. The app sends an email with a verification code to my email (which is teh same as my user-id) but I never receive an email with the code. And yes I checked my spam folder as well. Any suggestions as what I should do next will be greatly appreciated.

 

Thanks 

2 REPLIES 2

joost_ringoot
Listener

I have the same issue,
I created a new user, even that one does not receive a password reset email

fsoto
Listener

I'm having the exact same issue.