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2021-10-03
04:50 PM
- last edited on
2022-03-03
02:04 PM
by
RN
Hi
Zoom was okay one day and then starting yesterday, I cannot login from either of my devices or even use Zoom without logging in. All I receive is a message saying Error 1132.
I am on iOS devices.
I have tried to deleting the apps and reinstalling
i have changed my password
my billing is up to date
i need to use tomorrow. I placed a web ticket almost 24 hours but no resolution.
any advice?
Solved! Go to Solution.
2021-10-04 08:24 AM
Hi @rrtx
You will not need to contact Support, but rather please contact Zoom Trust & Safety at https://zoom.us/appeals.
Thanks!
2021-10-04 05:27 AM
2021-10-04 06:53 AM
Hi Rupert
yes I can
2021-10-04 07:00 AM
Which country are you in - and are you able to try from a different network?
Do your iOS devices have cell-services (could you try them with WiFi switched off)?
2021-10-04 06:57 AM
Hi @rrtx,
I had this issue 2 weeks ago and the only way to resolve it was to contact Zoom Technical Support and raise a ticket. See link below
https://support.zoom.us/hc/en-us/articles/201362003#h_01EWP0J7856WCWRWCSKKAMTRTF
Jump through all the necessary bot hoops and then your ticket will be raised up to someone who can take care of it for you. There are some so-called work arounds online, but none that will truly resolve Error 1132.
Please come back and let me know how you get on.
Thanks,
2021-10-04 06:58 AM
Also see picture attached @rrtx
2021-10-04 08:24 AM
Hi @rrtx
You will not need to contact Support, but rather please contact Zoom Trust & Safety at https://zoom.us/appeals.
Thanks!