Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
My recording was downloaded to my device as a local recording and the file shows as "double click to convert". When I double click, nothing happens, nothing opens. I have tried several times and also restarted my computer. This is on a Windows computer.
Try this. I got this info from Zoom and it worked.
This is the info I got from Zoom support. Hopefully one of these helps. The second one worked for me.
If the same result, for initial troubleshooting, can you please follow the steps below.
If it will not push the conversion, we can try to convert it from our end. You just need to upload the double_click_to_convert files to Google Drive and give us the access link.
Full documentation is listed here: Troubleshooting local recording issues
The suggestion to copy/move files to a new folder worked for me.
The "Full Documentation" link you provided DOES NOT include the copy option you described. It should be included - probably before the "Convert a local recording manually" section.