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Zoom AI Companion2023-06-09 06:21 AM
My recording was downloaded to my device as a local recording and the file shows as "double click to convert". When I double click, nothing happens, nothing opens. I have tried several times and also restarted my computer. This is on a Windows computer.
2023-06-11 02:21 PM
Same thing has happened to me and I'm a Windows computer as well
2023-06-11 02:32 PM
Try this. I got this info from Zoom and it worked.
2023-09-07 01:49 PM
thank you so muchhhhh, i did ittttt
2024-01-18 04:52 AM
YOU ARE A W E S O M E. Thank you for your help!!!
2024-03-03 10:11 AM
Worked for me. Thanks a lot.
2024-05-01 07:53 AM
This did it for me too. Thank you so much!
2024-05-29 01:38 AM
THANK YOU SO MUCH, IT WORKS!
2024-07-16 01:23 PM
Thank you so so so much for posting this response! I was having issues getting my Zoom video that was a group grad school presentation to convert and this did the trick so thank you again 🙂
2024-07-16 01:25 PM
Thank you so so so much for posting this helpful tool! I was getting scared Zoom hadn't recorded a group presentation for grad school but I was able to download your video by using your tips. It did scare me a little bit when it said the converstion of the recording would damage my personal information and my computer but I converted it anyways so *crossing finger* everything is ok with my Mac 😄
2024-07-26 04:31 PM
Thank you so much, I have been trying for long, finally It worked.
2023-06-12 02:16 AM
I am another user.
i tried this, but it did not work.
tks
2023-06-12 06:17 AM
This is the info I got from Zoom support. Hopefully one of these helps. The second one worked for me.
If the same result, for initial troubleshooting, can you please follow the steps below.
If it will not push the conversion, we can try to convert it from our end. You just need to upload the double_click_to_convert files to Google Drive and give us the access link.
Full documentation is listed here: Troubleshooting local recording issues
2023-09-13 09:30 PM
The suggestion to copy/move files to a new folder worked for me.
The "Full Documentation" link you provided DOES NOT include the copy option you described. It should be included - probably before the "Convert a local recording manually" section.
2023-10-22 12:27 PM
Hi- I've tried all these options and my files are not converting. Are you able to help me convert them? it's a very important training.
2023-06-13 11:00 PM
2024-02-24 12:55 PM
Here's what worked for me, or what might have caused the problem:
Copy/move ONLY the double_click_to_convert_XX.zoom files to a new directory, so that the rest of the directory is empty, just those files. THEN launch the _01 or larger file.
I think my problem was that I converted SOME of the files already, i.e. while the meeting was still going on. Somehow that might have prevented the newer recordings from getting converted. So the solution was to get rid of the other files and then retry to convert by launching one of the files.
BUGFIX: at least this program should display some sort of a warning or explanation for why it's not converting. Simply being silent like nothing at all is happening is not acceptable.
BTW, in my Zoom > Meetings > Recorded list, I did not find a Convert button (only Open | Play | Play Audio Only | Delete). Probably because as I described above, I already converted SOME of my meeting recordings, and that may have caused confusion for the Zoom software. (BUGFIX <<< FIX THAT ONE TOO!!! Sometimes during long meetings, users need to convert the recordings before the meeting is over.)