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Double Cursor

JayneS
Listener

‎2023-02-20 03:24 AM

Hi, 

 

This has happened a few times recently. During screen share when passing Remote Control of the keyboard and mouse to an attendee a double cursor displays for the attendee. Only one of these cursors controls the clicks they have caused sessions to be cancelled as they are impossible to navigate with. Any Advice ? TIA

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JLB56
Listener

‎2023-10-24 07:39 AM

This just happened to me today.  The student has a new computer.  Does anyone know what this is?

Janet

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