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Changing the meeting time in Outlook is not reflected in Zoom schedule

jacefrey
Newcomer
Newcomer

When I create a New Event in the Outlook calendar, I use the Zoom Add-In to "Add a Zoom Meeting".
This works well and is automatically reflected in the Zoom app, on the Zoom schedule.

 

However, if I subsequently change the event meeting time in Outlook, or delete/cancel the event in Outlook, the Zoom app and schedule are NOT updated.

 

Is this the expected behavior?

 

8 REPLIES 8

Skylar_Wan
Newcomer
Newcomer

I have the same issue, anyone has some answers?

tcapo
Newcomer
Newcomer

Same issue for me. Fixing this would be very helpful

ElleVeeTee
Newcomer
Newcomer

I have the same issue. I'll update the invitation for the time but the update isn't reflected on my calendar for Outlook. This has happened twice now. 

ktc2
Newcomer
Newcomer

Same here.  Any help?

Asa_S
Newcomer
Newcomer

I have the same issue.

elTanqueAU
Newcomer
Newcomer

It's end of March 2024 and this issue still exist

King-sj-208
Newcomer
Newcomer

End of May 2024, and issue still exists!

This comes down to the integration between Zoom and outlook. Zoom provides an API but its up to third parties to build a robust integration. In Outlook's case is syncs to Zoom upon meeting create but not for meeting update or meeting delete. There is a Zoom marketplace app, Salepager, for scheduling Zoom meetings that syncs with Outlook and updates/ cancels events in Zoom when you make changes.