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Blur Background

elkoussy
Listener

I have the latest ver of the desktop app but I can't find a blurred background option at all.

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @elkoussy , do you mind telling me what device you're using and your version number?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

I'm using MAC Pro and my zoom app is ver 5.13.11 (16405). My laptop has an i5 processor.

Professor_Zoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @elkoussy , the blur background option requires a pretty hefty CPU, and will not be available if your computer doesn't have one that's been approved to support the option.  You can find more info at this link to help you determine if your device can support the blur background option.

https://support.zoom.us/hc/en-us/articles/6619329769741-Zoom-blurred-background-option-is-not-availa...

 

-Professor_Zoom