cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Audio dropping in and out

Hypnotherapist
Newcomer
Newcomer

‎2023-05-12 07:14 AM

I am an online therapist. Sometimes when I am on Zoom with clients and I play music, they describe my microphone dropping in and out. I have a run a full diagnostic check on my equipment and all is fine. It isn't a WiFi problem because they can hear the music perfectly. My headset is cabled and so it isn't a bluetooth issue. I'm beginning to think that this may be to do with the settings on their computer. However, unless I know what is causing this, I cannot inform them of how to rectify the problem. Any ideas? Please help!!!!

0 Likes
0 REPLIES 0