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Add to Calendar Error when using Zoom App on the Phone


While using the Zoom app after I schedule a meeting, it provides a screen to Start, Add to Calendar, Invite of Delete. When I click Add to Calendar it just gives Error and does not add to the Calendar. I am using Microsoft Outlook 365. Can anyone please help? This is causing me to miss many meetings!


Thank you very much!!


Note Taker

Hi @SB3 


I would check in your phone's Security settings that the Zoom app has permission to access your Calendar. 


I step further might be to ensure your Office 365 (or Outlook) app is set as the default Calendar on your phone. But Zoom should give you this choice - if it has permission, which I suspect it doesn't.


The Security settings process will be different, depending on whether you are on iOS or Android. Either way it will be through your phone's Setting menu (not in Zoom).