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PRO license is missing.

As a result of temporarily accepting the role of organizer for the webinar, disappear my PRO license.

Here's how it happened.
1)I have a PRO license for ZOOM.
2)Approved the request from the host to hold a webinar and granted the webinar privileges.
3)After the event, I left the role of organizer.
4)My PRO account is missed.

Please let me know what the status of the PRO license will be in the above case.


Zoom Moderator
Zoom Moderator

Hi @D-SCHOOL北海道 ! I know it has been a while since you initially posted, but I want to make sure you receive assistance. As this pertains to your account, please log a Billing and Account Management support ticket here. Thank you!



Zoom Community team