About john23423

john23423 · 2024-11-19 08:41 AM

Anyone figure out how to get an account rep that handles your account without waiting weeks for followup? I thought the previous phone company we had was bad, but Zoom seems to be worse. It was great during the sales cycle, and then just utter crap o...

john23423 · 2024-11-21 02:18 PM

After calling sales 2 days ago, and being assured I'd be in touch with someone and posting here, my account rep did reach out to me. Not about the email I sent requesting a new order a week and half ago, but about my complaint. I told him I wanted a ...

john23423 · 2024-02-12 02:52 PM

I called on a monday and sat on hold until they said it was closed for the weekend. The call queue for zoom sales line is busted.When you go to add a new number, if it says none are available, click the button that says create a ticket. I'd post an i...

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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How to Get a New Account Rep?

Re: How to Get a New Account Rep?

Re: How to reach technical support, customer support, sales, or billing representative

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