What's New At Zoom - April 2024 Recording & Recap

[EmersonS]

Thank you so much for taking the time to join our first What's New at Zoom webinar. If you were not able to join us, we've got you covered with a comprehensive summary of the event.

Check out the recording of today's event here.

Our Next What's New Webinar is on May 23rd, please sign up here. You can also find the list of our upcoming events in the Customer Success Events page.

Below we have summarized the key themes from the Q&A. If you have any additional questions or follow up, kindly post a reply in the comments and a Zoomie will respond promptly.

Key Question Themes:

AI Companion Security

• Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.

• How Zoom AI Companion features handle your data

• Zoom AI Companion Security and Privacy Whitepaper

• Zoom Trust Center

AI Companion for Education and Healthcare

• Healthcare and education customers have unique industry-specific data security and privacy concerns. As such, for those customers with BAAs in place with us, certain AI Companion features will be made available once the necessary HIPAA compliance is provided for these features.

• Currently, Meeting Summary, Smart Recording for Meetings, and Thread Summary for Team Chat are available for Healthcare and Education accounts with BAAs in place. The admin settings for these features are all disabled and locked by default.

AI Companion Features

• Getting started with Zoom AI Companion features

• Zoom AI Companion Support

Zoom Workplace

• Frequently asked questions about Zoom Workplace

• Changing the appearance and color of the Zoom Workplace app

• What to expect with your new Zoom Workplace bundle

Everything about Zoom Events

• Zoom Events Training and Enablement Hub

Zoom Spaces

• Configuring wayfinding for Workspace Reservation

• Using the desktop Workspace Reservation app

• Enabling Visitor Management for the account

You can also stay informed with up-to-date release notes that include detailed descriptions of new features, enhancements, modifications to existing features, and resolved issues. Easily navigate through updates by either date or product to explore the latest additions in the newest version of Zoom.

We are looking forward to seeing you on May 23rd for the next webinar in this awesome series!

[AustinEanesMMCS]

Thank you to everyone who joined us in our What's New At Zoom Webinar on 4/25. If you have any questions or follow up items from this event you can submit them here and a Zoomie will get back to you ASAP!

I am also curious to learn what products and features are you most excited about leveraging within your organization? 

Thanks for being a valued customer!!

[Bri]

This is wonderful! Thank you for sharing with the community 💙

Zoomers, don't forget to register for the next session on May 23rd 📅