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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

How to send your feedback to Zoom

Tash_Balaguer
Zoom Employee
Zoom Employee

‎2024-11-13 08:55 AM - edited ‎2024-11-20 10:09 AM

You can help make Zoom even better by sharing your thoughts on your product experience. Your account owners or administrators just need to enable the Feedback to Zoom feature, which adds a feedback option in the Zoom desktop and mobile applications. We will use the insights we gather to enhance our services and products.

 

Note: Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communication-related content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models and feedback will still be reviewed for potential future release.

 

 

We truly appreciate your input and are always here to help you out!

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