How can I fix audio lag issues during Zoom meetings

[nitechstainless]

Hi, I’m Rani and I work at Nitech Stainless Inc. How can I fix audio lag issues during Zoom meetings? The delay is affecting communication quality, and I've tried adjusting my internet connection without success.

[aileenfelix]

Hi Rani - first thing I would recommend is to check the Zoom App and make sure it’s updated. Here’s a support article that details how you can update it. Second, you may want to check your Zoom Meeting's Network Latency Statistic while the meeting is ongoing so you can view various diagnostic information which will allow you to gauge whether you are experiencing a network, audio, or video issue during your meeting. Here's a guide on how you to check it. Also, I'd like to share these troubleshooting guide for audio issues for additional steps. Lastly, if you are still experiencing issues, then I would recommend that you create a tech support case so our technical support team can further assist and investigate. Here's the link to create a ticket.

Thank you.