From Slack to Zoom Team Chat

[crissyd]

Zoom Team Chat allows free and paid users to streamline communications between team members and external Zoom users. With Zoom Team Chat, you can:

• Send messages quickly to contacts, groups, or entire channels. Quickly find contacts, messages, and files, keeping knowledge and information at your fingertips.
• Organize what’s most important by using starred chats, folders, and customized notifications to help you filter out the noise.
• Send text, audio, and video messages, as well as share files, emojis, screenshots, and more.

Despite possessing these capabilities, some Zoom customers remain unaware of this product or continue to pay for services elsewhere. Therefore, I was delighted when a customer reached out to inquire about Zoom Team Chat.

Upon demonstrating the functionality and features of Team Chat to the account's IT coordinator, he expressed satisfaction and immediately inquired about transitioning from Slack (50 users) to Team Chat but with a bit of hesitation because this task could be very tedious.

Fortunately, we now have the Team Chat Migration app (Slack migration tool)! This is a self-service tool in the Zoom App Marketplace that provides end-to-end (E2E) migration of Slack chat history and data for users migrating from Slack to Zoom Team Chat. This tool can help users migrate Slack data and consolidate multiple Slack Workspaces into one Zoom account.

This app is designed to migrate:

• Public and private channel messaging along with channel ownership and membership
• Direct messages and group chat messaging
• Chat history messages, reactions, links, files, emojis, and more associated with all of the above conversations up to 1 year at a time.

Following this, I arranged another meeting with the administrator to discuss their specific use case, migration process using the app (including steps, prerequisites, timeline, and required resources), as well as their expectations. I promptly addressed his follow-up inquiries, and the subsequent email I received was an update on the successful migration process.🤗

Interested in transitioning from Slack to Team Chat? Below are the resources utilized during the migration and the customer’s feedback:

• Getting started with the Zoom Team Chat Migration app
• Using the Team Chat Migration app (Slack Migration tool)
• Zoom Team Chat Migration app mapping
• Troubleshooting the Team Chat Migration app

The migration process:

“Integration of any data can be a headache, but the Team Chat migration tool made everything seamless and stress free”

“The migration process was very straightforward… Zoom offered a lot of support to make the migration seamless”

“We ran the migration job and it was completed in just a few hours…good to know how quickly that all happened.”

Zoom vs Slack experience

“We migrated from Slack to Zoom Team Chat t consolidate all of our communication needs into one platform. Zoom Team Chat has been exactly what we were hoping for when moving off of Slack. Our employees are loving Team Chat because it shows if a fellow worker is available, in a meeting, or in a calendar event. We also like how it allows you to group channels into a folder to make the sidebar more organized."

[Bri · Accepted solution]

@crissyd thank you for highlighting this process!! 😎