Basic User on Business Account HIPAA compliant?

[GAHOPE]

When adding users to a Business account, we are given the option for Basic or Licensed.  We have a BAA to ensure that our account is HIPAA complaint. What we're wanting to know is whether the Basic Users are covered under that BAA and therefore HIPAA compliant.  Any guidance would be appreciated. Thank you!

[jaron]

Hi cclark1104,

To my knowledge, having worked in healthcare with Zoom, having a BAA in place, covers all user accounts, whether basic or licensed.  I may recommend confirming that with your account executive, though.

Cheers!

[RonEmerson]

Greetings, Yes, if the domain name/ user is part of the organization even if it's a basic account it is covered under the BAA