How to use emergency alerts

[Tash_Balaguer]

Hey there! Just wanted to give you a heads-up about this cool safety feature on Zoom called Emergency Notifications. Thought you might find it useful to know about! 

With our Emergency Call Notification app for Zoom, you can designate any Team Chat channel as a safety team hub that connects with both Zoom Rooms and Digital Signage. When emergencies occur, notifications are automatically sent to this channel, allowing safety personnel to quickly distribute alerts and directions to specific Rooms and Signage displays throughout your organization.

Here are the requirements for using Emergency Call Notification.

• Pro, Business, Education, or Enterprise account
• Account owner or admin privileges*
• Zoom Phone license
• Zoom Rooms license
• Active Zoom Room or Digital Signage devices with location data configured

Note: If the admin user that added the app to the account loses admin access, is deleted, disassociated, or deactivated, emergency call notifications will fail. The app must be removed, then added and configured again by another current admin user for the notifications to work properly again. 

For more details of the topics listed below, please see the Knowledge Base Article - Using the Emergency Call Notifications app.

• Installation and Configuration
  • Installing from Zoom Marketplace
  • Setting up Emergency Call Notifications and the channel
  • Edit and delete configurations
  • Disconnect a configuration for a Channel
  • Chat Commands (for Admins)
• Using Emergency Call Notifications
  • Receive Notifications
  • Sent Alert Messages
• How to uninstall the Emergency Call Notifications app
• Data Security

You may also review the demonstration for the Emergency Notification system.

 

[crissyd]

This is such a great feature to highlight! Emergency Call Notifications can really make a difference in keeping everyone informed and safe during critical situations. Thanks for sharing the requirements and setup details, @Tash_Balaguer! Super helpful for anyone looking to implement this.

[Bri]

Thanks for highlighting this feature @Tash_Balaguer 👍