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Zoom Community Terms and Guidelines

Zoom Moderator
Zoom Moderator

Welcome to the Zoom Community! 


This online community is a collaborative space for all Zoom users to start discussions, ask questions, and resolve inquiries. We encourage all community members to leverage the collaborative benefits of this community by connecting with peers, collaborating on discussions, and sharing helpful solutions. 


While we welcome all Zoom users to participate in our community, we require that all individuals adhere to the following community terms and guidelines to maintain a safe, respectful, and friendly environment.

Be respectful.
Respect other community members by maintaining a positive tone and helpful attitude. Even if you disagree with someone, please refrain from name-calling or responding in a derogatory manner. Always think before you post.





Maintain professionalism.
Please stay on topic and provide relevant contributions. Avoid any act of hate speech, inappropriate, abusive, or offensive language. Please refrain from posting false or misleading information and unsolicited advertisements. Do not spam the community with promotional or commercial content. Please refrain from posting messages to the Community that are commercially oriented. If you receive requests for information from media or other Community members, a good way to respond is to point the inquirer toward Zoom's press team (






Protect your privacy and the privacy of others.
Refrain from exposing any personally identifiable information (such as email addresses, phone numbers, account numbers, meeting IDs, and payment information). For the protection and safety of our customers, this type of information is not allowed to be shared. 






Your license to Zoom.

You grant us a worldwide, non-exclusive, royalty-free, perpetual right and license to use your submissions to the community in connection with Zoom’s business. You represent and warrant that you have all rights necessary to grant the foregoing licenses. 






If you see a problem, flag it.

This community has moderators who will be working to foster a safe, friendly environment. However, please notify us within the community by choosing "Report Inappropriate Content" from the message's Options menu if you feel the content is inappropriate.


Zoom may remove any content, post, or user who may violate any of its terms or policies, in Zoom’s sole discretion.  However, please note that Zoom is not responsible for any content posted by community users and does not guarantee the accuracy, reliability or currency of any user-generated content.  All use of the community and community content is at your own risk.




Be helpful.
Your participation in the community is what makes it a success. Please leverage the benefits of the community by providing helpful contributions.



Search first.
Before starting a discussion, search to ensure your same discussion has not already been started. 




Post in the relevant forum.
Post your discussion in the forum that most closely relates to your topic. This will help keep content organized, and get your discussion in front of the appropriate subject matter experts.





Celebrate Others.
Acknowledge others when their reply was helpful by marking their reply as the accepted solution or giving kudos for a helpful post or reply.



Deliver happiness.
Provide insightful and meaningful contributions when participating in the community. Help us maintain a safe, fun, and respectful online space.




Your relationship to Zoom

If you use a Zoom account registered to your employer, you should make sure you have your employer’s permission before participating in the community and that you follow your employer’s social media policies. Nothing about your participation in the community will create any agency, joint venture, sponsorship, endorsement, employment, or other relationship between you and Zoom, your employer and Zoom, or any other affiliation with Zoom. You are not entitled to, and Zoom is not obligated to pay you (or your employer), compensation of any kind for your voluntary participation or submissions in the Zoom Community.





Please refer to Zoom's Community Standards for additional guidance. 

Zoom Community Team
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