cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Profile Issue

Stephanie-SS
Newcomer
Newcomer

Hello,

 

I have a few concerns about my Zoom profile, and just wanted to note it here and see if anyone else had experienced something similar. 

 

It is currently saying that I have a Facebook account linked to my Zoom (I do not). It's also not giving me the option to troubleshoot or disconnect it. I am concerned about this because I deleted my Facebook, which I'd had since like high school because I wanted to take a social media break.  Recently, due to some other issues, I had to see if it was somehow still active and/or had been compromised or someone else was using a page and pretending to be me.

 

When I tried to enter the email address associated with it, I was told my account had been disabled due to violating community guidelines. However, I was able to open another Facebook page and promptly tried to take the steps of identity verification - it would not allow me to. It only allowed me to do two-step verification,  so I am worried that whatever Facebook page it is saying is connected to my Zoom is a page that someone else is using - it is not me, and it's clearly not a Facebook page the I have access to. 

 

This concerns me. 

 

 

1 REPLY 1

Chokeu66
Newcomer
Newcomer

What are you doing now