Why I can sign in to Zoom on my mobile device but not on my Windows computer? error code:1132

[Weaka]

Dear Zoom Team,

My name is Wee Akara and I registered my Zoom account using the email "***********". My account was deactivated on 31/8/2024 due to a violation of the Terms of Service or Community Standards.

I believe this deactivation is a mistake, as I have not violated any terms. I have strictly adhered to Zoom’s Terms of Service and Community Standards.

I have attached evidence that supports my claim, such as screenshots of my account activity and relevant emails.

I kindly request that the Zoom team review and reactivate my account.
why I can sign in to Zoom on my mobile device but not on my Windows computer?
Show error code :1132

Sincerely,
Wee Akara

Spoiler

[MGSR · Accepted solution]

Hi @Weaka,

Please contact Zoom Trust & Safety at https://zoom.us/appeals.