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zoom fees taken twice from my bank account

MegKez29
Newcomer
Newcomer

‎2023-08-08 01:23 AM

please refund the balance

Topics:
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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-14 09:26 AM

Hi @MegKez29 because the Zoom Billing Support team does not monitor the Community, they cannot assist with refunds on the Community. I recommend looking into the knowledge base article Refunds for paid plans.

 

If the knowledge base article did not resolve your problem, please contact Zoom Billing Support by submitting a ticket here

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