zoom fees taken twice from my bank account

[MegKez29]

please refund the balance

[RN]

Hi @MegKez29 because the Zoom Billing Support team does not monitor the Community, they cannot assist with refunds on the Community. I recommend looking into the knowledge base article Refunds for paid plans.

If the knowledge base article did not resolve your problem, please contact Zoom Billing Support by submitting a ticket here