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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

upgrade?

Calvind295
Newcomer
Newcomer

I have a Basic Account.  I only Zoom with one person at a time.  Recently I have been getting disconnected after 40 minutes - then a message pops up indicating I need to upgrade my account.  According to everything I have read that is not necessary since I can go beyond 40 min when zooming with only one individual.  Please Explain.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

See this announcement from Zoom regarding recent changes:
https://support.zoom.us/hc/en-us/articles/5809097508109 


Ray -- check out the GoodClix website.