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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Luc
Newcomer
Newcomer

‎2021-10-22 05:34 AM

Hello,

Last year I paid annual subscription for another person who had a free Zoom account.  I just cancelled the subscription renewal. How can I delete my credit card information that remains on his account?

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-24 09:21 AM

Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-22 10:20 AM

Hi @Luc 

 

The account Owner would need to do this. How did you cancel the subscription?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-24 09:21 AM

Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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