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Newcomer
Luc
Newcomer
October 22, 2021
Solved

subscription

  • October 22, 2021
  • 2 replies
  • 0 views

Hello,

Last year I paid annual subscription for another person who had a free Zoom account.  I just cancelled the subscription renewal. How can I delete my credit card information that remains on his account?

 

    Best answer by rn-zm

    Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 22, 2021

    Hi @Luc 

     

    The account Owner would need to do this. How did you cancel the subscription?

    R
    Community Manager
    rn-zmAnswer
    Community Manager
    March 24, 2023

    Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!

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