subscription

[Luc]

Hello,

Last year I paid annual subscription for another person who had a free Zoom account.  I just cancelled the subscription renewal. How can I delete my credit card information that remains on his account?

[Rupert]

Hi @Luc 

The account Owner would need to do this. How did you cancel the subscription?

[RN · Accepted solution]

Hey @Luc suggest submitting a ticket to our Zoom billing team as they can help you with removing your credit card information here and do not monitor the Community! Thanks!