request for refund

[inha71]

I want to get a refund for my previous subscription

[Mandel · Accepted solution]

Hello @inha71 ,

Welcome to the Zoom Community!

I understand you’d like a refund for your subscription. As stated in Zoom’s Terms of Service, all subscription fees are billed upfront and are non-refundable once processed. To prevent future charges, you can cancel your subscription and your paid plan(s) will remain active until the end of the current billing cycle. If you’d like assistance cancelling, please submit a request to Zoom Billing.

Let us know if you need further assistance. 

Cheers,

Zoom Community Team