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problem with payment billing methods

Sundus
Newcomer
Newcomer

I need to pay Zoom's installments this month, but I don't know why it doesn't want to withdraw the installments and refuses the payment process that I use every month.
Knowing that I paid the previous months using the same payment method
Because I tried so many times, I can't even change the payment method
He also refuses to pay directly from my Visa card, and I used more than one Visa card, and the result is the same

 

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.