cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

payment deducted

Khirtz
Newcomer
Newcomer

‎2023-06-06 03:56 AM

i have already upgrade my zoom account payment already deducted but still on BASIC mode.
Please help to upgrade my account.

Topics:
0 Likes
5 REPLIES 5

Khirtz
Newcomer
Newcomer

‎2023-06-06 06:02 AM

please notice my concern.

0 Likes

Bri
Community Moderator | Employee
Community Moderator | Employee
In response to Khirtz

‎2023-06-06 02:32 PM

Hi @Khirtz , did you assign the license after you purchased it? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses#h_01GZCBPA9Y904KSEW5T... 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

Leonies
Newcomer
Newcomer

‎2023-06-06 06:46 AM

I have the same problem. Did your account upgrade today? 

 

0 Likes

Zoom45
Newcomer
Newcomer
In response to Leonies

‎2023-06-21 05:30 AM

I have upgraded my account today 

0 Likes

TDB-27
Newcomer
Newcomer

‎2023-06-06 07:00 AM - edited ‎2023-06-06 07:02 AM

Aynı sorunu yaşıyorum. Aylık ödeme için dün gece iki defa ödeme alındı. Ancak hala hesabım yükseltilmedi. 

0 Likes