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password reset

fatma00
Newcomer
Newcomer

hey i'm facing a simple problem here which is that i forgot my old password but i still have my email and i'm still logged in but when i went the website to reset it they told me to go to that page "https://zoom.us/forgot_password?_ga" but when i clicked the link it went to the "my meetings" page so.. what should i do?

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @fatma00 

Welcome to the Zoom Community! We're glad to have you here.

 

You can check out this article for requirements and instructions on how to reset your password. 

Let me know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @fatma00!

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

my problem got fixed i tried opening the link yesterday from my phone and it worked thanks alot 💗

MGSR
Community Moderator | Employee
Community Moderator | Employee

I'm glad it was fixed. 😁

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?