lost key to inside account not password lost 2AF

[harleyblue]

I lost the recovery key and the codes of the application of the 2Af double factor authentication key and I cannot use this account How can I reactivate myself, because I cannot within my account

[Frank_TB]

Hello,

if you lost the recovery codes I don’t think you will be able to fix this yourself. If you are not the admin / owner of the account reach out to them.

if you are the owner then you will need to ask Zoom support to help you. 
https://support.zoom.us/hc/en-us/articles/201362563#h_01GQMSKVXNFRES11D4497NT79N 

They’re going to want some information about your account details so have that billing information handy.

Regards

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