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invoice

tinabayouq
Newcomer
Newcomer

‎2023-10-31 01:17 AM - last edited on ‎2023-11-20 12:48 PM by Community Moderator | Employee

HI,

I paid my Zoom pro subscription on Oct 23. I go another transaction that failed to go through (card empty) yesterday. I have the following message on my Zoom:

"Your account has an outstanding balance of $15.00. If you do not pay your balance, you will lose access to all paid features and cloud recordings. 

Topics:
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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-10-31 01:06 PM

Hi @tinabayouq 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

 

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