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2023-10-31 01:17 AM - last edited on 2023-11-20 12:48 PM by Bri
HI,
I paid my Zoom pro subscription on Oct 23. I go another transaction that failed to go through (card empty) yesterday. I have the following message on my Zoom:
"Your account has an outstanding balance of $15.00. If you do not pay your balance, you will lose access to all paid features and cloud recordings.
2023-10-31 01:06 PM
Hi @tinabayouq
Thank you for reaching out to Zoom Community!
I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.