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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

can't get into using my zoom:

Simple007
Newcomer
Newcomer

Zoom is not letting me in with my zoom registered email address. The response I am getting from zoom is that my email isn't authorized and that I need to contact the "administrator". There is though no other administrator than I, as this is my personal zoom account. Can anyone help such that I can use my zoom?

1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @Simple007 ,

 

I want to make sure we fully resolve this for you. Please submit a ticket to our billing department so our specialists can take a closer look at your account. 
 
Thank you for your understanding.
Zoom Community Team