cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

buy plan for wrong

krishankant
Newcomer
Newcomer

Hello,

I buy a pro plan in morning .So,we can see in our profile , these are not active

what I know region 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @krishankant

 

If your account still shows as Basic after purchasing a Zoom subscription, please ensure that you have assigned the license.

For assistance, see this support article: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?