account disable

[Siatny]

Hey guys, i wanna ask, how to fix account disabled.

My account got disabled without reason. I was sign in my account and let it open, and i open my zoom settings on google. When i sign in on google my account on zoom application sign out and it said that My account got disabled. I hope zoom staff can help me, Thanks

[VA]

Hi @Siatny and welcome to our Zoom Community. Can you please let me know if you are receiving a specific error code when you try to login?

[a4in]

my account stopped working as pro version , and changed to basic please find the attached screen shot of the invoice