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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Zoom timing Out

onyono
Newcomer
Newcomer

‎2023-10-08 12:41 AM - last edited on ‎2023-10-13 12:24 PM by Community Moderator | Employee

Why is my Zoom timing out at 40minutes? My plan is not basic but pro. I have been using it for the last one year but of late it times meetings out.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-13 12:22 PM

Hi @onyono visiting https://zoom.us/billing/plan You'll see the current plans to which the account is subscribed. Are you seeing any of the plans you purchased?

 

If not, I recommend going through the purchase flow at https://zoom.us/pricing, where you will be prompted to either create a Zoom account or sign in to an existing Zoom account. 
 

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